Complete Gas & Hot Water is a South Australian owned and operated business, established by myself, Mark Borthwick. My journey into the plumbing industry started in 2011 with my partner in both life and now business, Natika. After recognising a gap in the market not only for high-quality workmanship, but exceptional customer service, Natika encouraged me to pursue an entrepreneurial path and establish my own company. Together, we have built a reputable business that has seen us achieve some amazing milestones together, not only professionally, but personally as well.
As a qualified plumbing and gas fitting contractor myself, my team and I have saved and spared hundreds of Adelaide individuals from potential emergencies, turning their plumbing problems into solutions. Boasting a team of highly trained technicians and efficient admin staff, we all bring forward not only a wealth of knowledge, but a strong focus toward customer experience and satisfaction. Between us, we at Complete Gas & Hot Water collectively holds over 27 years of experience in the plumbing and gas fitting trade, earning ourselves a reputation for being responsive in communication, pro-active in our solutions, and well trusted in the Adelaide metro & hills region.
At Complete Gas & Hot Water, our aim to set the bar for quality and customer service. In our 9 years of operation, our professional and friendly team are well equipped to provide you with honest, cost-effective solutions for all your residential and commercial hot water, gas and plumbing needs. Using materials and appliances of the highest quality, we are skilled in technique, and we’re prompt and professional in service, meaning our results continually extend beyond our client’s expectation.
Complete transparency is what also separates our business from our competitors, and why a large proportion of our client-base is repeat business. We have developed an up-front, fixed pricing structure for a number of our services so you’re not blindsided with unexpected or hidden costs. With no call out fees, and a no obligation quoting system, our reliable tradesmen will happily conduct an in-depth inspection of your premises in order to provide you with industry-specific solutions, and outstanding results. It is in our 7 point guarantee that we maintain quality workmanship across every job we face, and to safeguard our work, we promise to fix your problems for free within 48 hours if we’re at fault.
We appreciate the value of not only our time, but yours, which is why we strive to meet our deadlines.
Our successful end-to-end process is achievable by upholding contact with our clients.
Our strict hiring process means that we entrust your plumbing problems to the best, experienced and reliable tradesmen.
We stand by our services and our skilled team; with warranty on all our work, we offer free repairs within 48 hours if our handiwork is at fault.
With a strong skillset and an abundance of knowledge to match, we’re ready to resolve your plumbing issues no matter the size.
We’re here to solve your problems, not add to them; all properties are left secure, tidy and safe upon our departure.
With onsite credit card facilities and a number of billing options available, payment has never been easier.
Our professional & friendly plumbers are committed to providing honest and cost-effective solitions for all your plumbing & gas fitting needs!
Qualified Plumbing/Gas fitting Contractor with restricted electrical.
Enjoys Car racing, dirt bike riding, 4x4 and camping.
Enjoys Travelling, camping and paddle boarding
Supervisor / Qualified Plumber / Gas fitter.
Enjoys Surfing, camping and spending time with friends.
4th year apprentice Plumber/ Gas fitter.
Enjoys Baseball, camping and gaming.
Qualified Plumber/ Gas Fitter
Enjoys travelling, playing professional paintball and spending time with family.
Whether it’s quoting prices or work ethic, we remain completely honest and upfront across every stage of business with you.
For us, efficiency is key! Our CGHW team will ensure speedy solutions that you can trust.
We’re reactive in our approach, and timely in our response so no matter the urgency, you will always be looked after.
Maintaining an honest and reliable working relationship with our clients is why we’re leading the way in not only excellent workmanship, but outstanding customer service.
With a combined 27 years’ experience, we are dedicated and driven towards providing practical solutions for your project.